In the Telephony Setup, enter the following:.You will then re-open the program and go back into Settings. Click H.323 and click OK at the bottom and close the program by clicking exit. If this occurs you will need to Click the round settings tab in the upper right hand corner and select Settings. NOTE: if you had a previous version of the Avaya softphone software installed or had to reinstall this version once the installation is complete the login box will appear NOT the setup box.Telephony Setup should be selected Click Next.Choose I accept the terms in the license agreement and Click Next.You are now ready to install the Avaya One-X Communicator software.You will first need to install vcredist x86.** If using a Mac, you will need to utilize Boot Camp in your Windows Environment** **Once your extension is configured to use the softphone your Auto In button/light will no longer light up/show on your desk phone or in the softphone software** You will need to make this request through your computer suport person (tier1). Also, if you plan on using this application off campus, you will need to be connected to the secure portal () and have elevated vpn access (VPN-GROUP-2). There is a $25.00 one time charge associated with the service. Before you install the Avaya One-X Communicator software, your extension will need to be configured to use the softphone ( submit a request to the IT Service Desk).

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